Effective Date: 10 February 2025

1. Introduction

These Terms and Conditions (“Terms”) govern the use of Goldrush Ladysmith’s website (https://goldrushladysmith.co.za/) and all related services, transactions, and interactions. By accessing or using this website, you agree to comply with these Terms and our Privacy Policy. If you do not accept these Terms, you must discontinue use of the website and its services.

Goldrush Ladysmith reserves the right to update these Terms at any time. Continued use of the website after modifications constitutes acceptance of the revised Terms.

For inquiries regarding these Terms, please contact:
Address: 82 Murchison St, Ladysmith, uMnambithi, 3370, South Africa
Email: [email protected]
Phone: 064 758 4979

2. User Eligibility

Users must be 18 years or older to access and engage with services provided by Goldrush Ladysmith. By using this website, you confirm that you meet the legal age requirement and have the capacity to enter into legally binding agreements.

Goldrush Ladysmith reserves the right to deny access, suspend accounts, or terminate services for users who do not meet these eligibility criteria.

3. Use of the Website

Users may only use this website for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:

Attempting to access restricted areas without authorization.
Introducing harmful code, viruses, or attempting cyberattacks.
Misrepresenting identity or engaging in fraudulent transactions.
Violating any local, national, or international laws while using the website.
Using automated tools to extract data from the website.

Goldrush Ladysmith reserves the right to investigate and take legal action against any user found engaging in prohibited activities.

4. Account Registration and Security

Certain features of the website may require users to create an account. When registering an account:

Users must provide accurate and up-to-date information.
Users are responsible for maintaining the confidentiality of their login credentials.
Any unauthorized access or security breaches must be reported to Goldrush Ladysmith immediately.

Goldrush Ladysmith is not liable for any loss or damage arising from unauthorized account access due to user negligence.

5. Products and Services

Goldrush Ladysmith offers gaming, entertainment, and related services, subject to availability. Goldrush Ladysmith reserves the right to:

Modify, update, or discontinue any service without prior notice.
Limit the availability of specific services to certain users or geographic locations.
Set conditions or restrictions on promotions and special offers.

All transactions conducted through the website are final unless otherwise stated in our Refund and Cancellation Policy.

6. Payment Terms

All payments for services must be made through the designated payment methods available on the website. By completing a transaction, users agree that:

Payments are processed securely through third-party providers.
Goldrush Ladysmith is not responsible for transaction failures due to banking errors.
Users must ensure they have sufficient funds before completing a transaction.

Goldrush Ladysmith reserves the right to suspend or cancel services if payments are not successfully processed.

7. Promotions and Special Offers

From time to time, Goldrush Ladysmith may offer promotions, loyalty rewards, or discounts. Participation in these promotions is subject to:

Specific terms outlined for each offer.
Compliance with these Terms and any additional conditions stated at the time of the promotion.
The right of Goldrush Ladysmith to modify or cancel any promotion at its discretion.

Promotions cannot be exchanged for cash and may be subject to eligibility criteria.

8. Responsible Gambling and User Conduct

Goldrush Ladysmith promotes responsible gambling and encourages users to gamble within their means. Users agree to:

Set their own spending limits where applicable.
Seek assistance if experiencing gambling-related harm (support available through the National Responsible Gambling Programme – 0800 006 008).
Not engage in fraudulent activities such as bonus abuse, identity fraud, or collusion.

Goldrush Ladysmith reserves the right to suspend or ban users engaging in irresponsible or fraudulent gambling activities.

9. Intellectual Property Rights

All content on this website, including text, images, logos, software, and branding, is the intellectual property of Goldrush Ladysmith or its licensors. Users are prohibited from:

Copying, reproducing, or modifying website content without authorization.
Using trademarks or logos without written permission.
Embedding, scraping, or redistributing website content for commercial purposes.

Unauthorized use of Goldrush Ladysmith’s intellectual property may result in legal action.

10. Privacy and Data Protection

Goldrush Ladysmith collects and processes personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA). By using this website, users consent to:

The collection, storage, and processing of personal data as outlined in our Privacy Policy.
The use of cookies and tracking technologies for website functionality and analytics.
Secure third-party payment processing of transactions.

Users may contact [email protected] to access, modify, or delete their personal data as per POPIA regulations.

11. Limitation of Liability

Goldrush Ladysmith is not liable for:

Any loss of funds due to user negligence or unauthorized access to accounts.
Service interruptions caused by technical failures, maintenance, or third-party outages.
Damages resulting from reliance on website content or errors in service descriptions.

Where permitted by law, Goldrush Ladysmith’s total liability is limited to the amount paid by the user for the affected service.

12. Dispute Resolution

Any disputes arising from these Terms shall be resolved as follows:

Internal Resolution: Users must first contact [email protected] for informal resolution.
Mediation or Arbitration: If unresolved, disputes may proceed to mediation or arbitration per Arbitration Foundation of Southern Africa (AFSA) guidelines.
Legal Action: If necessary, disputes will be handled by South African courts, with users consenting to jurisdiction within the country.

13. Service Availability and Downtime

Goldrush Ladysmith aims to provide uninterrupted access to the website and services but does not guarantee availability at all times. Service disruptions may occur due to:

Scheduled maintenance and updates.
Unforeseen technical issues, cyberattacks, or third-party failures.
Force majeure events such as power outages, strikes, or natural disasters.

Goldrush Ladysmith is not responsible for loss of access or missed opportunities due to temporary service interruptions.

14. Termination and Account Suspension

Goldrush Ladysmith reserves the right to suspend or terminate user accounts if:

Users violate these Terms or engage in fraudulent activity.
Payment disputes or chargebacks occur.
Users provide false or misleading information during registration.

Users may request account closure by contacting [email protected].

15. Amendments to These Terms

Goldrush Ladysmith may update these Terms at any time to reflect changes in:

Business operations.
Legal or regulatory requirements.
User experience improvements.

Significant updates will be communicated via email notifications or website announcements. Continued use of the website constitutes acceptance of the revised Terms.

16. Contact Information

For inquiries, complaints, or legal concerns, contact:

📍 Goldrush Ladysmith
📧 Email: [email protected]
📍 Address: 82 Murchison St, Ladysmith, uMnambithi, 3370, South Africa
📞 Phone: 064 758 4979

Users may also file complaints regarding data privacy with the Information Regulator of South Africa at https://inforegulator.org.za/.